Privacy Policy
Last updated: November 2024
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, and any details you share when contacting us, booking appointments, or making a purchase. We also automatically collect certain information about your device and browsing activity through cookies and similar technologies.
How We Use Your Information
We use your information to process orders, schedule appointments, respond to inquiries, send you updates about new collections and offers (with your consent), improve our website and services, and comply with legal obligations. We never sell your personal information to third parties.
Information Sharing
We may share your information with trusted service providers who assist us in operating our business (such as payment processors and shipping companies), in response to legal requests, or to protect our rights and safety. All third parties are bound by confidentiality obligations.
Data Security
We implement industry-standard security measures including SSL encryption, secure data storage, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information, opt out of marketing communications, and request a copy of your data. To exercise any of these rights, please contact us at info@luminajewelhouse.com.
Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookies through your browser settings, though disabling some cookies may affect website functionality.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "last updated" date. We encourage you to review this policy periodically.
Questions About Our Policies?
Our team is happy to clarify any of our policies. Reach out anytime.